lack of personal touch, room not as clean as it could be, room not serviced beverages not topped up, a plastic name tag in bottom of toilet reported but not removed, the hotel restaurant only serves indian food no other choices when we said we didn't want spicy food the reply was ask them not to put too much spice in,breakfast is a joke, a lukewarm half cooked cheese toasty a cake from the fridge a carton of apple juice and pineapple chunks in juice along with coffee in a paper cup, no tea take it or leave it , nowhere to eat it at a dinning table sat in reception at a coffee table , guess if we will be staying again?