My husband and I got back from a two week trip to Vietnam and Cambodia and this was the worst place we checked into. Upon arrival, the receptionist wanted us to do the work for him and tell him the type of room we booked instead of looking it up. Then, once we got to the room, there was no door for the bathroom. It was just a curtain. The walls were cracked. The whole room looked dirty and there were grease stains on the headboard. We went down for a bit to grab a drink at 8 pm and they told us the restaurant was closed and they couldn’t serve us a drink. We left, came back, saw the room again and decided to book another hotel and leave. Also, when we were in the room the ac did not work for the hour that we were in there. I have no idea why this property was listed as a four star hotel, as it definitely is not one. I also attempted to contact hotel management and they were unresponsive.