I had a very unfortunate bout of bad luck while in Dalat, including an unplanned 2am arrival and a trip to the hospital. The hotel staff were the absolute best and most helpful I have ever encountered in all of Vietnam. I cannot recommend this hotel enough, purely for their fantastic customer service. Location and room was great. Staff were very friendly, extremely helpful and genuinely cared and were happy to help book busses to other cities, and Easy Rider tours which were also great. I will definitely stay here again when I return to Dalat.