My recent stay at this hotel was very unsatisfactory. The rooms had an unpleasant smell, which made the experience uncomfortable from the start. Additionally, the beds were in very poor condition, and the mattresses were extremely uncomfortable, making it difficult to get proper rest.
The service and attention from the staff were also not up to par. It seemed they were not willing to help or make the stay more pleasant, which significantly impacts the overall perception of the place.
It’s a shame that a place with potential has so many shortcomings. I would strongly recommend urgent improvements in cleanliness, room furnishings, and, most importantly, customer service, so future guests can have a more positive experience.