I'm usually a very fair, and generous reviewer however when thinking of what to write in their favour here, I struggled big time. I'll give a run down of the bad things, and maybe by the end I'll have found something positive.
When we arrived, there was no key for our room. The staff said they'd look for it, so we waited in our room for 45 mins before going back down the 4 flights of stairs (no elevator) to ask. The girl behind the counter seemingly hadn't been looking, as when I asked she acted like I'd jogged her memory. At this time, I also asked if we could get some laundry done. Three more times we went up and down the stairs after waiting, only to be told that the room would be safe to be left unlocked. Since we were on holiday, we decided not to mope around and worry (foolishly) and we went out to explore. Upon coming back some 6 hrs later, they STILL hadn't found a key. By this stage, we were furious. We went and sat in our room and started researching other hotels. A short while later, a tradesman turned up and it was apparent (not that this was explained at all by the staff) that he was replacing the lock. An hour passed, and the lock was replaced and we were finally given a key.
We decided to shower and head to town for dinner, but there was one problem... the shower only pumped out cold water and only if you held the hand held shower head around waist height - not enough pressure in the system to use the rainhead. The smell from the toilet was horrific, and the