The first thing I would point out is the the staff, to a person, were friendly, helpful, happy to answer our questions and in my opinion the hotels best asset. We experienced different people doing the same role over our two days, they all were the above.
Prior to booking in, we had endured a six and a half hour journey from Hertfordshire, with the A1 a virtual cark park at certain points, this included being taken on a one way street tour of central Hull once we had crossed the Humber Toll Bridge. So we arrived around 19.30 for check in (member of staff on the desk until 20.00) and were allocated room 35. This turned out to be the furthest room away from reception on the left wing as you look at the front entrance picture. Lugging our gear through multiple fire doors we became quite adroit at by the end of our stay.
We found the bed fine to sleep in with a good mattress. The heating was turned off, but it was not essential this time of year. The shower worked fine but was in a fixed position, so if you were of small stature and wanted a shower without getting your hair wet (as some ladies prefer), you were out of luck unless you had brought along your own shower cap.
When originally booking, I went for the breakfast included option. This I recommend, we had the full English, there was also a choice of cereals, breads, pastries; the staff were attentive and friendly without being intrusive, which we appreciated.
We also used the night porter to get in around midnight.