Where to start? No smoke detector, chain was ripped off the door, floors made our feet black, the TV was zoomed in to the top left quarter of the screen making it unwatchable, no USB charging ports. We asked for a different room and were told there were none available. I looked on Experian and Wyndham’s websites and both showed 5 of our type of room available. When I pointed this out to the front desk clerk he told me I had to request a different room within one hour of check-in. I told him I wanted a different room because we weren’t comfortable with the door not having a secondary lock and the room didn’t even meet fire code. He texted his manager and after over an hour he gave us a different room. We finally got into the new room at 10:15pm and this one didn’t have a smoke detector either. The TV had lines running top to bottom, but at least we could see the entire screen. No clue how this place had a 7.0 review score. I understand you get what you pay for, but the room should at least be safe to sleep in.