Whilst polite and welcoming, honesty would be appreciated. The property is next door to an industrial estate, it might not suit travellers wanting a quiet rest, with heavy machinery, staff calling out and trucks running engines by the window. Inside clean, older style, met reasonable expectations, cutlery/plates drawer heavy, difficult to open or shut. The website lists a pool, empty (accessible hazard). An email from hotel told us of the lovely bbq area, not so, with dusty table and bbq out of order. Staff simply explain it away, but same high prices.