Upon arrival, the desk clerk was super friendly and helpful. I believe he said his name was Luis. He had only been working for a couple of weeks but he was AWESOME! When we checked in our room, we did our normal wipe down, antibacterial spray, and check the bedding. Well, we discovered bugs that were extremely tiny and would normally be brushed away like lint but one moved which is what caught our eye. This is not a complaint but a highlight to the hotel staff, specifically Maggie, who came to our room and changed all three beds with fresh bedding. She was so friendly. Once we got clean beds, we had an awesome experience. Each day we interacted with staff, they were very friendly and helpful with which beach we should go to, where to eat, and how to catch the trolley. I would definitely come back.