Second visit. Not as nice as our first but was still good.
A few areas of improvement:
The apartment suite should be serviced every day instead of every week. Our bins were full after 2 days and we ran out of body wash and shampoo, especially when 4 people are staying in the suite.
We had no idea what number to call for room service. It wasn’t anywhere in the rooms.
The dryer needs to be updated. It was working very sporadically!!
Breakfast was also disappointing. Fried rice for one hot selection, chicken wings with veggies for another hot one, and bacon for third. Not very good options. Eggs would be perfect with bacon!! Also, the granola with yoghurt had hardly any yoghurt. First visit it has a great amount. This visit, it would be lucky to cover all the granola.
Games area needs to be updated. Pool balls are all different sizes and nothing really for kids to use.
Spa was out of use for one of our days which was also disappointing. Kids were super pumped to use it and it wasn’t available for the whole day. Meant we only had one day to use the spa. So paid for something as part of our suite that wasn’t in use!!
The swimming pool there needs to be heated. The pool was way too cold for the young kids to go in. Their teeth were chattering.
Overall, the stay was still great but if the areas above are improved then it would be a perfect stay.