2/10 - Insatisfatório
25 de dezembro de 2019
Horrible place!
Horrible treatment (I explain below).
We found everything terrible! There are other much better places in Twizel !!!
Dark and poorly washed towels. Too bad to take a shower because of the bathtub but it does not say that it is very difficult to get in and out of the shower and that it is not "box" type. But a lousy plastic curtain that floods the entire bathroom.
The owner was very rude and surly.
We explained that we had arrived with an emergency evacuation flight from Franz Josef and, as Mount Cook was full, we were allocated by the staff of the company that operates the flights in Twizel. And for that reason, we would need a few more minutes to checkout (including the airline team getting our transfer to get out). We asked to be 10:30 pm. He denied and said he could not because there were people who came to clean and was fully packed the next day.
Well, the next morning he knocked aggressively at the door of the room at 10:13am and said that if we wanted to stay he would charge $ 25 for every 30 minutes (said he would do it without my permission because he had my credit card info with him). We feel threatened.
Well, we ran out. We got bags on the street in front of the room. I said this treatment was not cool and would put it in my review, so he tried to be polite and nice, but it was too late. All very unpleasant.
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