From 'check in' to 'check out', communication was awesome! Having a full operational kitchen was a money and time saver. Heck, there's even laundry available!! The hard working grounds staff make sure everything is upkept nicely. If you're not prepared to clean up after yourselves (dishes, vacuum, sweep) pay double the amount and stay somewhere else- otherwise, for a comfortable, private condo with pool and hot tub- this place is perfect. Thank you Ocean Trails!!