First the great: Aziz and LaTonya were very friendly, very helpful and went above and beyond to help make our stay the best possible. The Hotel is in a great location, street is pretty quiet, but close enough to walk to a lot if you choose. The hotel and rooms were clean. Now the not as good: Definitely do not stay on the 5th floor. We ended up just below the gym and people working out, bouncing medicine balls, dropping weight etc woke us up at 6am - not a good start to the vacation. Thankfully, we were moved down to a room on the 3rd floor which was much better. The other items that were less than perfect for me were 1) the beds and 2) the climate control of the room. I was surprised at how uncomfortable I found the bed since we just recently stayed at a Hilton Garden Inn in Brooklyn and those beds were wonderful. This may be a personal thing though. The climate control in the room was difficult to master. It is the type of thermostat that needs specific instructions. We woke up sweltering and then freezing. Although it's is a good spot, we had a tough time with actual sleep, personally. Again, this may just be us.