6/10 - Bom
18 de novembro de 2024
Need improvement on cleanlines and better service.
The service is Ok but everything not convenient. Firstly, we went to the address shown in the letter and found no one. We got to bring all the luggage back to the ground floor and pulled all the luggage to another floor to check in. Waste of time and energy. Hate this.
The lift was dirty and old, can only enter 4 persons at one time, instead of 7 as mention in the lift. Seem like no maintenance.
First thing that we saw once open the door is little cockroach. The shower room is dirty, the stain is like never cleanup before, only splash the water on the floor.
The shower and toilet is only 1 meter square. Everything is not the same as in the picture.
Not sure about the safety, my room door knob is loose, no extra lock. We have to push our luggage to prevent the door to open. Not easy to get the service, no phone. The only thing that acceptable is the cleanliness of the bedsheet and towel.
We came to this building a few time, we understand about the small size of room and toilet. But this one the dirtiest room I ever get. We only stay for 2 nights, no time to border much. Just shower and sleep.
We are still lucky to get Block C, Block A and B are terrible long queue for the lift.
I think the owner should know about these, I think he can do better.
No photo, does not mean to give bad review. Just want to share so they can improve.
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