This was our second stay in two weeks with this hotel. The hotel is exceptionally clean and well maintained. Most of the hotel looks almost new. The rooms, breakfast area, and the pool are above average. The employees are all friendly and helpful.
My complaints are minor to most but enough to make me think twice before staying here again. The first is the breakfast offering. There was no selection of muffins (two) while there were at least six different bagels. Also, the biscuits are hard and tough. Not a good thing in a Southern Hotel.
The next complaint is with the food pantry/area by the front desk. The prices are outrageous. A small bag of chips is $3.00 with tax and the other items are priced high as well. I do not mind paying for convenience but there is a limit on that.
Finally, no matter which side of the hotel you stay in there is going to be above average traffic noise. The front, of course, is the worst as it is directly affected by the Interstate while the backside has a major road running close to it.
I would like to add that I filled out a comment card for my stay and have not heard anything from the hotel. It is common courtesy to contact guests for praise or complaints and follow up I feel.