2/10 - Insatisfatório
24 de março de 2025
Check the pool first and be prepared to compromise
Booked a king bed with a fold out couch online, when in checked in they didn’t tell me they hadn’t actually reserved that style room and just gave me a king bed room. I booked this for my kids birthday, and we banked on the bigger bed and the fold out couch for my family.
I went downstairs after seeing that the room was not what I booked, the guy at the counter simply said “yeah we don’t have the style you booked. They’re all full with reservations.” I told him “yeah one of those reservations was me…” he told me I could have a refund and go somewhere else or I could have 2 queen beds. It was very uncomfortable with the smaller bed, there were 5 of us.
The pool had a 2” ring of dirt all the way around the top of the water. You can clearly tell they don’t regularly actually clean it, they simply throw more chemicals in to shock it. Can smell them as soon as you walk in the door in the lobby. After an hour of swimming with my kids, all of us were coughing, my face was red and my oldest child’s eyes were burning and red all around so we decided to get out early. Wish I’d taken a picture, but was just trying to make the best of the situation for my son on his birthday and be positive. Also didn’t think of bringing my phone to the pool. 48 hours later, my eyes are still red and burning and I can’t even wear my contacts. Definitely regretting compromising the room accommodations for the sake of already having plans in the area, which we only made because of the room we didn’t get
Victoria
Victoria, viagem em família de 1 diária
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