Check-in time was 3p, we arrived around 630p, room wasn’t ready. Stated she “fell asleep.” Then told us that the room would still not be ready for another 30 minutes. Again, this was already after 3p check-in time. Meanwhile, her sister came into town and surprised her and her meet and greet was more important than getting us into a room sooner rather than later.
The significance of this poor review, is that we had been a long road trip, on a motorcycle, 1100 miles. We were an hour and a half away from home and was exhausted. This was our last night to get rested and get home the next day.
Then, plumbing was bad in the shower. You couldn’t take a shower long enough before the tub starting filling up because the pressure(not complaining on that part) was so hard that it filled the tub quicker than you could shower. On tap of that, the toilet seat was falling off. Doesn’t make it easy for sitting..
I get it, we weren’t paying for the most luxurious experience but should still be in par condition. Especially in one of the most visited places in Wisconsin.