Beautiful house, stunning lotus pool full of koi and cat fishes, fantastic outdoor bath and lovely staff, genuinely gentle, caring and helpful, reasonable price for laundry and transportation service, however the place is slightly rundown, bed is uncomfortable, design is kid unfriendly, many unnecessary steps and corners that are dangerous for babies and waste spaces, swimming pool is a bit slimy not properly cleaned, food is not good. Location wise, too far from town, though I did once believe everywhere in Hoi An is close by and 5 minutes cab trip away is nothing, but recently getting a cab in Hoi An centre is a real challenge especially when it rains. I would either stay right in middle of the ancient town, or on the beach.