2/10 - Insatisfatório
1 de outubro de 2024
Have stayed here multiple times. Everytime I have booked this place different pictures on booking site as must be privately owned apartments. I even tried to confirm this via email correspondence but was ignored. Picture shows higher floor facing the water like I always have been and have paid extra for. This time even though the picture was high floor water view we were on bottom floor facing a court house. I had saved for this weekend for the school holidays for sooooo long and my children were so dissapointment and upset when we got the room we did as they was expecting water view high floor as per the picture. All they wanted was a water view to watch the boats.
When I rang and questioned if we could possibly move rooms and tried to explain my history and how often I had stayed there and what the situation was I was cut off and told that’s all there is.
We could barely get the tv remote to work, foxtel remote did not work at all, air con was so clunky and loud and would vibrate everything and wake the kids so couldn’t use that. Toilet constantly filling up all night making a noise again waking up the kids.
No lock on the door. Not to mention filthy curtains couches bathrooms etc. not sure what went so wrong in comparison to all my other wonderful stays.
Anne-marie
Anne-marie, viagem em família de 1 diária
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