A Complete Disaster, Not what it once was...
Our group stay at The Equinox in Manchester, VT, was an absolute disaster. We experienced numerous issues that made our stay incredibly uncomfortable and frustrating:
No Air Conditioning: Many of us were without AC and were only provided with fans. Some guests noted not having AC for days.
Employee Behavior: Upon arrival, from the back entrance the windows were open with employees clearly arguing. Great first impression.
Property Condition: The building is in disrepair with shingles falling off the roof, moldy rooms with peeling paint, and dead trees in the yard.
Amenities Missing: Some suites had no TVs, and there was no cookware available. I guess the kitchens are "bring your own cookware on vacation"? One family in our party didn't have windows in their room only a sunlight.
False Advertising: The description of the hotel as "graced with timeless elegance" and offering "luxurious accommodations and modern comforts" is completely misleading. Don't expect a robe, coffee, water...there will be nothing in your room that would indicate you were in a resort, but, you will pay a resort fee.
Restaurant Issues: The main restaurant was closed, and the food at the Tavern was inedible.
This once magnificent historical resort has clearly been neglected for quite some time. The management and owners should be ashamed of themselves for letting such a special property fall into disrepair. We were thoroughly disappointed and would not recom