My family (husband, wife, and two teenagers) had a truly memorable time at Hylatio Tourist Village in August. We loved the place, the food, the staff, the close proximity to the beach and shops. True, no shampoos and such were provided but it's very easy to buy these basic items from a shop not too far away or just bring them with you. There was even a shelf full of books for us. The only criticism we have is concerning the housekeeping. During our one-week stay, the housekeeper only came twice. One time she made up one bed and left the others unmade and the other time, she just put some new towels on the beds and that's it. I would have liked to see the bathroom cleaned and the floor swept at the very least (I finally gave up waiting and did them myself). But judging from other reviews that say that they had daily cleaning sessions, I suspect that it was the housekeeper assigned to our room who simply didn't feel up to it. I would often spot her near our room talking endlessly on the phone. One time she left two huge bags of dirty towels in front of our door almost tripping us and just forgot about them I guess for the entire day. But other than that, we loved Hylatio and will certainly be going back.