Hello,
Last week, we booked the Superior Triple Room. The front desk staff was so friendly, and greet us well. After that we check-in the room. Satisfied with the room, so spacious.
But, the moment we entered the room, it have that unpleasant smell, probably from the carpet. Then, we checked the bathroom/toilet. It has cigarette smell, even tough we asked for no smoking room. Also, one plug is not functioning on the right side of the queen bed (below air-cond regulator).
Other than that, we are very happy and enjoyed our stay.
Thank you for your service.