I can easily rate this experience 10/10 and it was worth every penny. From head to toe, the service was impeccable and worthy of praise. The staff was able to communicate in English so this was a great help.
First off, ryokan is situated about 5-10 minutes drive away from one of the local stops in Hakone, which also included a vehicle transfer from the station.
Upon reaching the ryokan, we were greeted with an immaculate view of the surrounding mountains. They had some of the best beer on tap, I believe it was the Shiro Honoka Beer by Sapporo.
Cleanliness was very good, and the food was exceptional as it had some of the freshest ingredients that I had tasted. The highlight was the private onsen in the bathroom, which included a view of the mountain as well.