4/10 - Razoável
17 de março de 2025
Dirty sheets and broken elevator
I have stayed herw before with no issue. I decided to remove the sheet that was tucked in to the mattress and when I did near the foot of the bed it revealed a dirty spot where feet would go. I wound up pulling back all of the sheet and found several hairs on it also. When I tried to take the elevator down it didnt move so I opened the door and walked down the stairs instead. Later on when trying to return to room the concierge asked us to not use the elevator as they werent working. Then after we went out for dinner we tried to take the stairs a group of people were gathered in the hallway sitting on chairs blocking the stairs so we took a chance and used the elevator and luckily it worked. The person checking us in was very friendly but unfortunately everything else was not. I have photos I tried to upload but the app wouldnt let me. I will add them if I can. I also emailed Hilton but they only said they would look into it.
Camisha
Camisha, viagem com amigos de 1 diária
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