We arrived to this centrally-located hotel with very little trouble. Located in the center of Lisboa, it is very close to Restaurandores and Rossio metro stops, shops, dining, and tourist sites. We had not received the entry codes ahead of time but the hotel staff promptly provided the details and walked us up to our room. Located at the very top of the building, it was small but adequate for our stay and we were happy to find air conditioning available on a hot day.
The included breakfast was a nice touch with a selection of breads, cheese, meats, juice, coffee, and fruit. Checkout was easy. Our single night stay required payment at the hotel and we could pay by card or cash. We paid cash for the nightly city tourist tax.
We will definitely return and will recommend this small hotel to others visiting Lisboa in the future.