bed was comfortable, not too noisy, food was fairly good but not a lot of options, liked having shampoo, conditioner, and soap. Nice big towels. Loved walk in shower. floor could have been swept better (crumbs). rooms showed quite a bit of age - chipped paint, marks on walls, etc. Door from outside was quite hard to open. Outside hall was very cold. snacks in machine were very old. not much selection in them. price on everything except drinks was the same whether it was a larger item or a very small item.