The staff was great, however our room was pretty rough. The TV and phone didn’t work, the toilet didn’t really flush well and the room had a very bad smell. There was also no hotel info available in the room ie wifi, food ordering, etc. the pool was not open and there was no heads up about that, but we were able to walk to the connecting hotel to use their pool. We did have to go to the front desk and have them let us in, but it served its purpose and the staff of the adjoining hotel was very nice as well! Again , the staff checking us in were super nice and polite, our room was just a bit of a disaster.