Easily my worst hotel experience. The A/C in our room did not work, displayed the "fix me" sign. At the reception I was told that the A/C does not work in the entire hotel, not even in the reception and that they have been trying to fix it for a month. Plus if you leave the balcony door open to get any air in now that the A/C does not work, you may get robbed as anybody from the street can enter your balcony. See photos with warning on balcony door. Our room is extremely loud as our wall literally connects to the steep street with lots of traffic (see photos). Plus we face the marina with some heavy night life. The beds are ridiculous. We had the worst kind of old spring mattresses that just drill all the wires into your skin. Last but not least, there are cockroaches in the hotel, and not the small kind (see photo). So I go to the reception after the horrible, hot, loud night to tell her about the cockroaches in our room and they tell me: "There are cockroaches in the entire hotel, especially when you leave your balcony door open." What? First they tell me to keep my balcony door open as the A/C does not work, and then in the morning they tell me this allows the cockroaches in? This hotel was pretty bad and most of the problems are clearly the hotel's faults. Additionally, the staff's attitude was miserable. So, very frustrated, we left right in the morning after the first night, although we booked two nights here.