I am a regular visitor to Liverpool and thought that I would try the Base Apartment in Sir Thomas Street.
The apartment is located above the Victoria Cross pub and is accessed from an unmarked adjacent to the pub.
I was not aware at the time of booking that I had to make time, drive to their offices to pick up the key, find street parking (and pay for parking whilst doing so). They did call me to inform me of this, but it was not clear at time of booking.
The staff were friendly and helpful, however the layout and location of the apartment made it noisy. Whilst there was little that the owners could do about the early morning street cleaning, splitting the apartment into three independent bedrooms meant that there was noise though the night with corridor and bedroom doors banging. This could be partially allowed for in the costs of the room
My main frustration was that thee apartment was advertised free cancellation. When I checked with a few days to go, I found that the opportunity to cancel had lapsed four or five days prior to my stay. This was unlike all my other bookings on Hotels.com. Most offer free cancellation within a day or so and several helpfully on the same day, if you genuinely need to cancel.
It is something to consider when booking as it meant that it did not give me the flexibility that I needed.
Whilst I appreciated a follow up call from Base, quoting me the terms and conditions of my stay added further disappointment.
I doubt I will stay here again.