The hotel is in the centre of a noisy area surrounded by swarms of Russian and Chinese tourists.
Other reviews of this hotel had mentioned the rude staff, which wouldn’t usually bother me. However, when I went to ask why the swimming pool is filthy, dark green coloured and unusable, the receptionist spent most of the conversation with her finger lodged in her nostril - she assured me the pool would be clean the next day, then the next day. Clearly they don’t care and the pool remained full of bugs and filthy for our entire stay.
The rooms themselves are actually not bad and pretty clean, but my advice would be to avoid this hotel and Nha Trang itself at all costs. It’s a horrible overcrowded city, with vast numbers of people on the beach and a really unpleasant atmosphere. Also, the photos on hotels.com are very old and there is no ocean view as a hotel has been built directly in front. Construction is taking place all over Nha Trang, including right next to the hotel. Nightmare.