If you want the Sheraton, stay at the Sheraton. This is a hostel, and people need to realize that. With that being said, I had a private room en suite. The bed was clean and changed daily, the shower was clean and the whole bathroom was functioning. I only ate breakfast there one day and it was croissants, toast, butter and jam, tea, coffee or juice. Yes, it's basic, but it gets you through until lunch! Staff speaks some English, but I speak Spanish, so that was not an issue. Everyone was very nice and the house cat, for me, a total plus! Excellent location, next to a small shop for quick bits (soda, candy, chips), a steak house, a panadaria and super close to bus stops, metro and if you decide on the Hop On/Off bus, there are two stops only a few blocks away. I would definitely stay here again!