**Hotel Review**
During my recent stay at this hotel, I found the staff to be incredibly cheerful, friendly, and enthusiastic. Their hospitality was a highlight of my experience. However, the hotel itself did not meet my expectations. Despite being advertised as a 4-star establishment, it felt more like a 2-star hotel.
The soundproofing in the rooms was very poor, making it difficult to get a good night's sleep due to the noise. Additionally, the bathroom was quite dirty, which was disappointing. Overall, while the staff's excellent service stood out, the hotel's facilities and conditions left much to be desired.