We really did have a lovely stay at the hotel in a themed room over bank holiday , lovely decoration for the kids and the ceiling lights were a winner for them,the staff were great and really willing to help if needed, the bar and restaurant staff were so friendly and really made us feel welcomed,we ate there twice a day, most days and we all enjoyed the food, I really liked the family run,close relationship between staff feel to the hotel .
The only downside to the stay would be the overall cleanliness of the room.
On arrival, the shower had previous guests hair on the wall and a clump of hair and wet tissue on the bathroom sink.
I cleaned it all up no worries and didn't complain as these things happen.
The bunk beds in our room I would suggest reinforcing the slats, both children felt quite unsafe as they were quite cracked and creaky , probably made for smaller kids not 10 & 12, and down the side of the bottom bunk (face level ) the skirting board and carpet were completely thick with dust ,previous guests hair bands and but and bobs.
Absolutely everything else other that the mentioned was great and we had a fab time.