We stayed for four nights, our first visit to Como, and overal it was a fantastic time, my ratings of the hotel are
Excellent: staff at all times; car parking; views; cleanliness
Very good: breakfast ( have to pay extra for eggs); pool ( not heated); grounds
Good: room (walls in the separate block are thin so sound from next door annoying);
Lastly 'location' is both excellent and poor! There are beautiful views everywhere, however, it is quite a walk down to the lakefront and harder on the way up, about 20-25mins.