I stayed a night with my mother, who is a wheelchair user. The staff, especially the manager who was on reception that day, and the housekeeper, were thoughtful and helpful in meeting my mother's needs. All other staff were friendly and efficient too. The rooms were clean, well appointed and suitable for our needs. My mother stayed in the wheelchair accessible room was great, but between there and the bar/restaurant were three sets of heavy doors and one steep ramp, which made getting there and back unnecessarily difficult. I would suggest the hotel fit soft/delayed-action door closers on this route and look at how the ramp could be made easier.