8/10 - Muito bom
14 de março de 2025
Concierge Chris made our stay very welcoming
We stayed for 3 nights, the 1 bedroom apartment is clean and cosy. Apartment has many lights so it is bright. At the time when I Check in and out, both receptionists are not so friendly, not rude either, at the same time, not very proactive nor helpful. Not all are like these two as I had observed, some are quite nice and courteous. The concierge Mr Chris Yao is amazing, he is very hardworking and helpful to all guests who arrives or departs. He greets every guests with a smile, help them with their luggage and escort them to the lifts. BTW, Reception is on the 15th floor. He introduced nice places and restaurants with good food. Guided us on how to use the Apps to take MRT. He is very friendly and approachable. He has 2 other colleagues who help the guests too but they seem very robotic. There are many nice eateries across the main road and Grandview Mall is diagonally opposite the hotel, about 5 mins walk. Train station is approx 10 mins walk. It is easy to book DIDI to get around and price is very reasonable. As it was my husband's birthday, the hotel gave him a small bottle of wine. Nice gesture.
Christina
Christina, viagem de 3 diárias
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