Just back from spending Christmas at the Iberostar Cancun. I have not one negative thing to say about this resort. Our room was kept spotless by housekeeping, the coffee is great, big pool, gorgeous beach, though the sea was a little rough when we were there, good food, good drinks, especially in the lobby bar, and smiling faces of the staff everywhere you look! I have never seen a spread like Chef Daniel and his culinary team put on for XMas eve, even at a Four Seasons - so much delicious seafood! And on XMas day, Chef Fernando made the best paella I have eaten in my life by the pool, and Santa arrived by helicopter, which was super cool! We arranged our airport transfers through the hotel, with W2M, and it was all very smooth and easy. Big shout out to Lili by the pool, so attentive and friendly. And the biggest shout-out to Jose in Customer Service. This guy is a star, so helpful, and smiling and friendly. Go Jose go, you are going to have a great career as a hotelier!