The Hidden Dragon Village is a beautiful building in an old style in the heart of nature. The hotel overlooks the river and all the peaks, and is a nice, quiet getaway from the very touristy Yangshuo town. The views are definitely some of the best ones we got.
The staff was extremely friendly and helpful. They booked us excellent seats for the Impressions Light Show, tickets for the water cave, etc. all at face value / cost (e.g. there is no booking mark-up - it's simply a service they offer). This was easy for us, because we got a receipt from the hotel and simply exchanged the receipt for a ticket at the ticket office. We also booked a massage with them, and the massage therapist was EXCELLENT and came to the hotel.
We were there during low season, and the staff were all very welcoming and often played with our 6 month old, who was traveling with us. The staff also helped us with some late night rides to a nearby restaurant another night, because we were traveling with a baby.
The rooms are nice and there was clearly thought that went into the materials and decorations. They're not luxury accommodations, but they are clean and have all the basic necessities. We stayed during the off season, during one of the coldest weeks of the year, and the AC unit had trouble keeping our room very warm. But if you're not traveling in the dead of winter, this likely won't be an issue. There's also a great booklet in the rooms with tons of tips for all of the Yangshuo sites & activities