Room itself was okay (nothing special), but the self-check-in process is woefully deficient and management in the morning was quite poor. We arrived at 10pm after a long day of driving and the check in machine gave us errors on each attempt (despite charging our credit card 135CHF each time). We then had to phone an agent and it took us almost half an hour to check in, which is ridiculous. Then, the next morning, it turned out the booking had been made for one person instead of two, so the manager insisted we pay a 45 CHF surcharge (which doesn't make sense for just an extra breakfast) even though the price posted online was significantly cheaper. I didn't agree with this, but the manager then force charged my credit card and was terrible to deal with. Would avoid this hotel.