4/10 - Razoável
21 de março de 2025
Disappointing
It was disappointing. The main reason we chose this hotel was because of the pool, and word of mouth, of course. The pool was shutdown for 2 full days. We could never get a truthful answer to why. Come to find out a guest who stays there every weekend told us it had been broke for over a month. I feel that was something that should’ve been disclosed before checking us in. The most helpful people were the one housekeeper & the lady who ran the lounge. The one front desk man knew nothing. He avoided every question. He didn’t want us to use cash at the front desk for candy because he had already counted the drawer for the night.
Our shower was broke and would not turn hot. I told the front desk girl the morning after we checked in and she said she’d have someone look into it. There was no follow through.
We left a name & number for the owner to call us. Apparently he was there that day having a meeting. The only call we ever received back was from an amazing housekeeper. She was the only honest one there.
Jennifer
Jennifer, viagem em família de 3 diárias
Avaliação de hóspede verificada da Hoteis.com