This hotel in reality is a 3 star hotel rather than 4 stars. It has very small rooms with limited manouvering space and you end up that you don't have space where to leave your suitcases except on the balcony. Bathrooms are really uncomfortable with high bath and frame about it, so you need to be an athlete to jump in and take a shower. There is no kettle in the room or coffee tray which is standard for 4 star hotels across European countries. I made an enquiry why they do not supply kettles or coffee trays and the answer was because of fire safety. Never heard travelling through 76 countries that kettle caused a fire. We used half-board option so breakfast and dinner buffet style and offer of food was good, but restaurant was overcrowded particularly at peak hours, so queueing for the food was a common issue. Quality of food was lower than expected and they were recycling food from breakfast to dinner and vice versa. Lift in a hotel is old fashion with only one call button so if you wait your lift on the third floor to go down it often stops full of people who are going to/from the fourth floor. Parking on site is overcrowded, they charge it, but you have to wait until parking manager unblocks your car by moving few other cars. It could take up to 40 minutes. Swimming pool indoor is good, however you can't use sauna for free and also they charge you to rent you a towel, approx. 3 EUR/day. Outdoor swimming pool is small and no enough sun beds for guests. Heavily overpriced