Hotel is on the 4th floor (90 stairs up!) with no elevator, reception only open limited hours, room is small and poorly lit, walls and doors are paper-thin, and our shower screen fell apart. That said, the hotel is in a wonderful location just 2 minutes from the Campo and numerous restaurants and cafes, the rooms are clean, and Stefano was very patient with our poor Italian and was extremely helpful with local attractions, transport, and after-hours access. We enjoyed our stay and would probably return.