My husband and i were celebrating our 10th wedding anniversary whilst on this trip. The guest house was very modern but a building doesnt make your stay....... the welcome we received was abrupt and we were left to carry our bags in from the car park around the pool and up a flight of steps. I got the feeling that management must have some serious trust issues, we were asked to sign a disclaimer saying that if we didnt look after our own stuff and something was stolen, it was our own fault..... leading me to believe they couldnt trust their staff. Then when we went into the room, there was a sign that said as guests, we were only entitled to take the complimentary slippers and NOTHING else, what sort of guests have they had in the past? Thieves?
Breakfast was a disaster. The man that took our order got both breakfasts mixed up. We got 2 different menus. I had requested gluten free bread and when i asked to confirm it was, the man just kept saying "no it free, no charge" all through breakfast. Both my boiled eggs and my husbands poached eggs were hard after having been asked what way we would like them. There was a girl hanging around the breakfast room, like a prison warden, i could not see her purpose because she was equally clueless as the man.
There is no modern technology in the room. Its not 5*. The owner waited until we were checkin out to address our comments. We paid approx £147. for night and got compensated with a bar of soap...