4/10 - Razoável
13 de abr. de 2025
Just awful!!
This was our second stay at this Quality Inn, and very disappointing. When entering our room I found an old half of a towel on the vanity that was being used as a cleaning rag. Also on the vanity was a shampoo bottle with its contents spilled out on the countertop. We ignored this and I wiped up the spill and draped the rag on the edge of a wastebasket. Then my husband discovered the TV didn't work. After reporting this to the front desk person we were informed she'd contacted the maintenance person. After an hour we didn't hear back so I called the front desk, got no answer so went down there. The front desk person tried to locate us in another room, but that one hadn't been cleaned, so we went back to the front desk where she eventually found another room. By then my husband was so tired he asked if we could stay in our initial room but receive a credit since the TV didn't work. She agreed. In the end at checkout the next morning we received no credit and no satisfaction of any kind. This is the last time we'll be stopping at this motel!
Miline
Miline, viagem de 1 diária
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