2/10 - Insatisfatório
19 de novembro de 2024
THEY TRIED TO STEAL MY DEPOSIT $300
This place sucks. wasted my time. they tried to steal my deposit. the lied to me for a week everytime I called. they said they would etransfer my money, but never did. I called over and over and they lied saying they would call me back. Eventually they started hanging up the phone on me because they know I live in a different city so they kept hiding behind "their policies" that refunds are in person only. they lied that they couldnt get a hold of the owners. the manager on shift refused to take my call. they lie and say there is never a manager available and the owners are not reachable, but it's not true. After a week of this I got the etransfer and I called to get the password. they were able to get a hold of the owners within seconds. LIARS!! THIEVES. when I stayed there I saw a manager threaten a guest holding a baby with calling the police because he is a veteran and someone was ilegally parked in veteran parking on veterans day. the manager cancelled his reservation and kicked him out of the hotel with his baby. Do you self a favor and pay an extra $10 to not have to deal wtih this filthy, old hotel. BT W Hotels.com also sucks they did NOTHING to help me.
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