I booked a room for leisure, after paying for the room, and the damages fee, I was notified that the plumbing would be unavailable for 4 hours. When voicing. My concerns with staff I felt ignored and uncared for. She didn’t tell me this prior to checking me in to give me the option to just back out of the room, but waited until after everything was paid to inform me that I wouldn’t be able to shower, use the restroom, wash my hands, ect until after 10pm EST. Beyond unprofessional and inconsiderate experience