WE ARE GOLD HILTON HONNORS AND ALSO GOLD IN HOTEIS.COM... WE ASK FOR UP GRADE, THEY HAVE SUITES AVAILABLE, AND NOT GIVE US UP GRADE, ALSO THE FRONT DESK PEOPLE ARE NOT POLITE, AND THEY DONT GIVE US THE ATTENTION WE DISERVE.. VERY DISAPONTED WITH HILTON IN FRANKFURT, WE STAY SOME MANY TIMES IN OTHERS HILTON, BUT THIS FRANKFURT DONT SEEMS TO BE HILTON HOTELS. TKS