The owners were very friendly and accommodating. Our visit was during a cold spell, and they provided us with an extra heater. They are currently renovating the property, and were so apologetic and went over and above to make us comfortable and feel welcome. The room was surprisingly quiet given it's located off a busy street. The water pressure in the shower felt like a massage! They offered a variety of TV channels, and options for streaming too. I loved that they provided a fridge, microwave, and water kettle as well! Overall, I gave this stay a 4 out of 5 rating, and I recommend it for the excellent customer service, the quiet, and the convenience of it's location and dining options! Thank you:)