Its a shame to give this hotel one star. Because the staff are great, the service is great, the building, rooms, and location are splendid. This is a place with it's own style and attention to quality details and that works. Even if the repeated disclaimer on parking is disconcerting.
But my main purpose in booking a hotel room is to be able to relax and sleep. Unfortunately my room, which I believe was the wedding room, was right above the bar and restraunt. With no sound proofing it was like having a room over a night club. Maybe a fraction less than that but think relentless beats for 5 hours plus every evening.
My advice would be think twice if staying on business or looking for a peaceful vacation.
If looking for a trendy Richmond pad and don't mind loud music, late nights, and London's low flight path starting at 4am then this place becomes 5 stars.
The food defenitely is a bonus and has something about it but is a bit unknowable in places. 'Lite bites' 'Small plates' and 'large plates' I get but in reality didn’t help place the meal in context. Starters weren't like an introduction, and I don’t think its right to serve a 'large plate' and for customers to then have to pay extra to complete it by paying extra for veg or a similar side. That seems dishonest. Vegetarian 'large plates' not involved enough with exciting flavour and should be.