I had high expectations for this hotel, but the following happened:
1. The front desk person gave me a smelly room with a broken toilet.
They moved me to the room next door, which also had a bad smell and the balcony door didn't work. The people who rented the rooms next door were smoking, and my daughter has asthma.
2. When I checked in, I told the receptionist I needed a non-smoking room, and the people next door were smoking.
3. They charged me a service fee I never received.
4. The hotel offers breakfast that they didn't have. The next day, everything was dirty.
5. When I tried to speak to the manager, he started yelling at me in front of other customers.